Help centre
How can we help?
Step-by-step guides, written in plain language, to get the most out of Domisik: set up your profile and your services, adjust your preferences and learn your way around chats and notifications.
Pick the topic you need help with and follow the steps. If you still get stuck, every guide ends with how to get in touch with our team.
Help topics
Choose your profile and we’ll show you only the guides that apply to you.
Setting up profilesCreate and complete your family, professional or organisation profile, plus your pet's profile (DomiKyn).Setting up servicesPublish the services you offer, and set your prices, coverage areas and availability.User preferencesGeneral preferences (MFA, currency, time zone) and the preferences for each profile.ChatsChat with families, professionals and our support team without leaving the platform.NotificationsCheck booking alerts, messages and updates, and decide how you receive them.Frequently asked questionsQuick answers to the most common questions about your account and your bookings.
Can’t find what you’re looking for?
Our team will give you a hand by email or from the support chat inside the app (marked with the 🆘 icon). We’ll get back to you as soon as we can.